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Shipping Policy

Shipping Policy – Domestic Deliveries

At P Stone Arts, we understand the delicate nature of our handcrafted marble and stone statues. That’s why we take every measure to ensure secure, reliable, and timely delivery of your order across India. Whether you're ordering an intricately carved deity idol or a custom art piece, your satisfaction and the safe arrival of your purchase are our top priorities.

πŸ”¨ Product Preparation

Each product undergoes meticulous craftsmanship and quality inspection before it leaves our workshop. Our skilled artisans handcraft every piece with precision, and only after a thorough quality check is it approved for shipment. This ensures that what you receive is nothing short of perfection.

⏳ Delivery Timeline

Our standard domestic delivery window is 25 to 30 days from the date your order is completed and verified.

  • Once your item is ready, a member of our team will contact you using the phone number provided.
  • We will reconfirm your order details and coordinate delivery logistics tailored to your specific location.
  • Our commitment is to deliver within this time frame while maintaining complete transparency throughout the process.

πŸ“¦ Secure Packaging

We handle each order with care, using specialized packaging materials to protect your marble items during transport. Our packaging team usually requires 5–7 business days to carefully wrap and secure your order, depending on its size and complexity.

🚚 Domestic Shipping

We partner with trusted logistics providers like FedEx for ground/surface delivery to most serviceable pin codes across India. Once all packaging and documentation are complete, your shipment is handed over to our courier partner for safe transit.

πŸ“ž Communication & Tracking

We believe in clear and timely communication. Our team keeps you informed with updates on your order’s status, shipping progress, and any relevant details. Should you have any questions or concerns, we’re always available to assist you.

βœ… Delivery & Final Inspection

Upon receiving your order:

  • Please inspect the item immediately to ensure everything is intact and as expected.
  • If you notice any damage or have questions, contact us right away so we can resolve the issue promptly.

While we take every precaution to ensure your sculpture arrives in perfect condition, factors during transit may sometimes be beyond our control. We appreciate your understanding and cooperation in such cases.

For further assistance, feel free to call:

πŸ“ž Mr. Pankaj Gaur – 8094246141

πŸ“ž Miss. Aarti Sharma – 8130854742

πŸ“ž Mr.Dulichand Sharma – 9828331730

Thank you for trusting P Stone Arts. We are honored to deliver timeless craftsmanship to your home.

🌍 International Shipping Policy

At P Stone Arts, we proudly ship our exquisite handcrafted marble and stone statues to customers across the globe. Whether you're ordering a divine deity idol or a one-of-a-kind handcrafted art piece, we ensure secure, timely, and transparent international delivery every step of the way.

πŸ”¨ Product Preparation

Our commitment to quality begins in the workshop. Each product is:

  • Carefully handcrafted by our experienced artisans
  • Inspected thoroughly to meet our premium quality standards
  • Prepared to ensure it reaches you in flawless condition

Only after passing our detailed checks is your order approved for dispatch.

⏳ Delivery Timeline

Our standard international delivery timeline is 25 to 30 days from the date of order verification and preparation.

  • Our standard international delivery timeline is 25 to 30 days from the date of order verification and preparation.
  • We prioritize clear and consistent communication to keep you fully informed throughout the shipping process

πŸ“Έ Pre-Shipment Confirmation & Secure Packaging

Before shipping:

  • We will share detailed photographs of your packed product for your final approval
  • Upon your confirmation, our packaging team will prepare the order for dispatch (typically requires 5–7 business days, depending on order size)

Your product is:

  • Blister-packed and securely cushioned to withstand long-distance travel
  • Handled with care to ensure no damage during transit

🌐 Global Shipping Coverage

We proudly deliver worldwide to destinations including:

  • United States, United Kingdom, Australia, UAE, Sri Lanka, Germany, Italy, Hong Kong, and many more.

No matter where you are, we ensure your marble statue reaches you with the same care and devotion with which it was made.

🚚 Logistics Partners

To ensure safe and efficient delivery, we only work with reliable international carriers such as:

  • FedEx International
  • DHL International Air Freight Priority

Our team manages the entire shipping process from dispatch to doorstep, giving you peace of mind.

πŸ“¦ Shipping Modes

Choose the shipping option that suits your needs:

  • Airway Shipment: Fast and ideal for urgent orders
  • Sea Way Shipment: Economical option for bulkier or non-urgent deliveries

Let us know your preference when placing your order.

βœ… Insurance & Compliance

To meet international regulations and ensure safety:

  • All shipments are fully insured
  • Orders undergo fumigation treatment as per global shipping norms
  • After this, your order is handed over to our logistics partner for final delivery

πŸ’° Duties & Taxes

Please note:

  • Customs duties, import taxes, and local fees (if any) will be charged separately by the courier or your local customs office
  • These charges are not included in our shipping cost
  • We recommend checking with your local customs authority for details

Need help understanding this? Feel free to contact us β€” we’re here to guide you.

πŸ“ž Communication & Delivery Support

From preparation to delivery:

  • We maintain regular communication with you
  • Updates are provided at each key stage
  • If you have any questions, our team is always available to assist

🎯 After Delivery

Once your package is delivered:

  • Please inspect it immediately
  • If you find any issues or have concerns, contact us promptly so we can resolve them quickly

Your feedback matters, and we are here to make sure your experience with P Stone Arts is exceptional from start to finish.

Thank you for choosing P Stone Arts. We are honored to bring sacred artistry from our hands to your home, anywhere in the world.